What should members do if they need to schedule service during off-duty hours?

• A. Obtain approval from their supervisor
• B. Schedule directly with a service center
• C. Email HR
• D. Do nothing

Answer: (A)

When off-duty service is needed, the required step is to obtain approval from a supervisor. This keeps the request aligned with policy, ensures proper authorization and budgeting, and provides a clear record of why and when the service was arranged. It also helps coordinate with operations so the service doesn’t conflict with schedules or security requirements.

Scheduling directly with a service center bypasses the internal approval process and could create billing or policy issues. Emailing HR isn’t the correct channel for arranging vehicle maintenance, as HR handles personnel matters, not vehicle services. Doing nothing leaves the request unresolved and may delay maintenance or lead to noncompliance with policy.